Corporate Goals and Objectives

OBJECTIVE 1: To provide people with appropriate, effective, accessible and efficient health services

– Ensuring health service quality and safety
– Increasing the capacity, quality and sustainability of health infrastructure and technologies
– Studies on energy efficiency of our center
– To ensure that people with special needs due to their physical, mental and social conditions have easier access to appropriate health services

GOAL 2: To ensure institutionalization and professionalization

Encouraging and developing internal and external vocational training activities

OBJECTIVE 3: To ensure a safe working environment in the hospital

Ensuring that all personnel receive OHS trainings 100% for 2024.

OBJECTIVE 4: Emphasizing preventive medicine activities to improve the health of the society

– Raising public awareness about the importance of vaccination
– Raising public awareness about the fight against obesity

GOAL 5: To ensure patient satisfaction

– Keeping the 2024 patient satisfaction rate at 90% and above
– Patient Satisfaction Survey Result; To keep the rate of obtaining information about waiting times at the hospital at 95% and above
– Patient Satisfaction Survey Result; keeping the cleaning rate at 90% and above
– Patient Satisfaction Survey result;
– Maintaining physician selection rate at 90% and above
– Patient Satisfaction Survey result;
– Keeping the rate of information given to the patient by the physician at 80% (full satisfaction rate) and above

OBJECTIVE 6: To take necessary measures to prevent cross-infections in terms of patient and employee health

– Achieving 90% in hand hygiene score before patient contact
– Achieving 90% in hand hygiene score before aseptic procedure
– Achieving 80% in hand hygiene score after transmission of body fluids

OBJECTIVE 7: To take necessary measures to protect Patient and Employee Health

– Achieving 90% in hand hygiene score after patient contact
– Achieving 80% of the patient environment post-contact score
– Keeping sharps injuries below 1%
– Keeping contamination with blood and body fluids below 1%

GOAL 8: To use medical devices and equipment effectively

– To ensure that the user is trained by the authorized person within the first 7 days on the use and maintenance of the device received in the provision of medical devices
– Ensuring control of oxygen cylinders

OBJECTIVE 9: To ensure the control, sorting, transportation and disposal of waste, to reduce costs

• To reduce the amount of medical waste below 2500 kg per month on average

OBJECTIVE 10: To ensure the sustainability of the service without interruption

Ensuring that the total percentage of appointment patients being examined within the first 30 minutes is 5% or less

GOAL 11: Ensuring a healthy working life

• To ensure that 100% of all personnel are screened for health within the year
• To plan and implement Code White-Code Blue-Code Blue-mobbing-hand hygiene-hand hygiene-personal protective equipment use-cutting piercing tool injuries-communication trainings for employees